POPIA Compliance

Kroonstad News Hub is committed to protecting your personal information in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), South Africa’s primary data protection law. This page explains how we comply with POPIA and how you can exercise your rights under it.

Scope and Applicability

POPIA applies to any responsible party that processes personal information within South Africa. While Kroonstad News Hub does not collect personal information through user registration or databases, we may automatically collect limited data such as IP addresses, browser types, and usage patterns via analytics tools and server logs for operational and security purposes. This data is processed solely for the purpose of maintaining website functionality and improving user experience.

Your Rights Under POPIA

Under POPIA, you have the following rights regarding your personal information:

• Right to be informed about what personal information is being processed and why
• Right to access your personal information held by us
• Right to request correction of inaccurate or incomplete information
• Right to request deletion of your personal information, where applicable
• Right to object to processing for direct marketing or other purposes
• Right to lodge a complaint with the Information Regulator of South Africa

How We Comply

Kroonstad News Hub complies with POPIA by:

• Minimizing the collection of personal information to only what is necessary
• Not storing personal information longer than required for the stated purpose
• Implementing reasonable security measures to protect data from unauthorized access
• Ensuring all third-party service providers (e.g., analytics platforms) are POPIA-compliant
• Providing clear and accessible information about data practices through this page and our Privacy Policy

Data We Process

The personal information we may automatically collect includes:

• IP addresses
• Browser type and version
• Operating system
• Pages visited and time spent on site
• Referral sources

This data is aggregated and anonymized where possible and is not linked to identifiable individuals unless voluntarily provided via contact forms.

Legal Basis for Processing

Our processing of personal information is based on our legitimate interest in ensuring website functionality, improving content delivery, and maintaining security. We do not process sensitive personal information as defined under POPIA.

How to Exercise Your Rights

To exercise any of your rights under POPIA, please contact us directly at:

Email: [email protected]

Please include your full name, contact details, and a clear description of your request. We will verify your identity before responding.

Response Timeframes

We will respond to your request within 30 days of receipt, as required by POPIA. If we require additional time, we will notify you in writing with the reason and expected response date.

No Discrimination Policy

We will not deny you access to our website, charge you different rates, or provide you with a different level of service because you exercised your rights under POPIA.

Updates and Changes

We may update this compliance page periodically to reflect changes in our practices or POPIA requirements. The latest version will always be posted here with an updated effective date.

Contact Information

For any questions, requests, or complaints regarding your personal information under POPIA, please contact:

Name: Elijah Osbourne
Email: [email protected]
Address: 65 Kloof Street, Gardens, Cape Town, 8001, South Africa

You may also lodge a formal complaint with the Information Regulator of South Africa at www.inforegulator.org.za.